CUSTOMER SERVICE REPRESENTATIVES - PART TIMETECHNICAL SUPPORT REPRESENTATIVES - PART TIME
Manpower and Shaw in Calgary invite you to a Career Fair on:
Wednesday, March 20th 20135:00pm to 7:00pm
at:Shaw Building, 2400- 32nd Avenue NE, Calgary, AB
Please ensure you bring an updated resume and list of references!:Note: Doors to Career Fair open at 5:00pm; unfortunately early arrivals cannot be accommodated!
KEY REQUIREMENTS:
- The ability to work various shifts ranging from 6am - Midnight, 7 days a week
 - Applicants must be able to commit to full time training for 5-8 weeks
 - Demonstrated customer service experience within a retail, sales, or call center environment
 - Technical knowledge and/or aptitude
 - Comfortable troubleshooting issues with customers over the phone
 - Demonstrated sales skills and abilities with the motivation to sell
 - Proven organizational and multi-tasking skills
 - Ability to adapt to changing priorities and challenging situations
WITHIN THIS POSITION YOU WILL: - Provide technical support to issues pertaining to cable / satellite, internet and home phone services
 - You will deliver exceptional customer service
 - Educate customers about Shaw products and services
 - Look for opportunities to improve our business and elevate customer experiences
 - Promote and sell the features, advantages, and benefits of Shaw products and services to our customers
 - Identify opportunities to improve customer service levels
 - Various other duties as needed
 

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